Watson Fennell, Director
1133 North Capitol Street, N.E., Suite 317
Washington, DC 20002
Telephone: (202) 535-1245
Fax: (202) 535-2722
The Office of Fair Hearings is responsible for:
- Ensuring that grievances of public housing and subsidized housing tenants and applicants are addressed in a fair, expeditious and uniform manner.
- Conducting and holding conciliatory meetings with tenants and housing managers, conducting settlement conferences, holding hearings as required by and in accordance with applicable laws and regulations.
- Investigating complaints and ensuring compliance with settlement agreements and hearing decisions.
The office also maintains a monitoring and tracking system for grievances and preserves all records related to complaints, settlements and hearings.